Outpatient surgery nurse honored with DAISY Award

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Sam Johnson RN, a nurse in the outpatient surgery (OPS) unit at Flagler Hospital, has been honored as the DAISY Award recipient for the first quarter of 2023. Johnson was honored for his compassionate care toward patients and for making them feel comfortable and at ease under stressful situations.

The DAISY Award is an international program that rewards and celebrates the extraordinary compassion and skill nurses give daily. Johnson, a nurse in Flagler Health+’s OPS unit, was nominated by two patients, each of whom were experiencing anxiety about having blood drawn. Johnson’s comforting nature made the experience easier for both patients.

“I have great problems giving blood as no one can find a good vein, but Sam Johnson came to my rescue with his ultrasound machine,” wrote Christine Pursley in her nomination letter. “Sam appreciated my anxiety and assured me that he would find a vein and that I would not even feel the prick. He did it all with a big smile and easy, humorous talk. We laughed so much that I didn't feel anything. He is a most sensitive and personable young man with a manner that can put anyone at ease. He deserves this special recognition.”

“On one of my visits to Flagler Hospital, Sam came to me with his ultrasound machine. I have small veins and am always happy to see him coming,” wrote Lillian Lorraine Marshall Law in her nomination letter. “One of the times, I told Sam my maiden name was Marshall, and my married name was Law. He found that interesting. I didn't give it another thought. The last time I came to Flagler, I heard someone from across the room say, ‘Marshall Law.’ I couldn't believe he would remember that. Believe it or not, I have another procedure coming up, and I look forward to seeing Sam and all the wonderful people I encounter on the times I've been there.”

“Blood test results are a key piece of information for our caregivers, but obtaining that critical information can understandably be frightening for patients. Our staff works incredibly hard to provide quality care in a way that meets patients where they are,” said Carlton DeVooght, President and CEO of Flagler Health+. “Sam made these patients comfortable and helped to alleviate their anxiety. He is a well-deserved recipient of the DAISY Award and is the epitome of what Flagler Health+ represents to our patients and community.”

In recognition of this honor, Johnson received a stone-carved “Healers Touch” trophy, a DAISY winner’s pin, a gift basket and a $250 bonus.