Community Hospice & Palliative Care was recently named a 2023 Hospice Honors Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and bereavement surveys, and advanced analytics for hospice organizations. This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured from the patient and caregiver point of view. It acknowledges the highest-performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems survey satisfaction measures.
More than 300 Community Hospice & Palliative Care staff members came together to celebrate the honor, including being the only hospice provider in the Northeast and North Central Florida to receive this distinction of extraordinary care by the entire interdisciplinary team that includes physicians or APRNs, nurses, hospice care aides, specialty therapists, bereavement counselors, social workers, chaplains and volunteers.
HCAHPS Honors acknowledges the highest performing agencies by analyzing performance on the willingness to recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures. HCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions.
For more information on hospice and palliative services, go to communityhopsice.com.
